Teller Phone: Phone Banking
Philadelphia Federal Credit Union's (PFCU) Teller Phone gives you free access to your accounts all day, every day, through any touch-tone phone. You can check account balances, transfer funds and make loan payments at home, work or on the road!
Just call 1-877-835-PFCU (7328)
Teller Phone allows you to
- Verify your savings account & checking accounts balance and status.
- Listen to your transaction history.
- Transfer funds between accounts.
- Transfer funds to other members' accounts.
- Make loan payments.
- Place stop payments on checks.
- Change your PIN and password.
- Block a credit or debit card if lost or stolen.
- Request withdrawals by check.
Teller Phone Menu & Short Cuts
Easily navigate through our system with the following Phone Menu & Shortcuts:
- 111 - Transfer Funds within Account
- 112 - Member to Member Transfer
- 12 - Withdraw Funds by Check
- 13 - Check Stop Payment
- 21 - Balance of all Accounts
- 221 - Checking/Money Market Account Inquiry
- 222 - Savings Inquiry
- 223 - Loan Inquiry
- 224 - CDs and IRA Inquiries
- 3 - Change Personal Identification Number (PIN)
- 4 - Enter a Different Account Number
- 5 - Block a Card
- 8 - To exit Teller Phone
- 9 - Repeat
- 0 - Transfer to Member Service (during business hours)
- * - Return to Previous Menu
Need help? We’ve got your back.
Start by reviewing the Teller Phone: Frequently Asked Questions (FAQ). You can also start a live chat with us or reach out to PFCU's Customer Service Number 215-934-3500 or 800-832-PFCU (outside the metropolitan area).
Learn more about Teller Net.
Your all-in-one solution to PFCU Online Banking. Check all of our resources and features like shared access, electronic bill payer, mobile banking apps, text banking, eDeposits, Online Mortgage Access, and more by visiting our Teller Net Service Page.