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Mortgage Originator
Position Title: Mortgage Originator
Job Type: Full-Time
Classification: Non-Exempt
Salary:Starting at $24.86 per hour
As a member of this team, your primary responsibility is to serve and satisfy the credit union members. This includes whether your job involves dealing with members directly or providing service to someone who does.
This position requires the employee utilize their experience in originating and processing in making sound decisions to ensure PFCU’s safety and soundness. In addition, the employee will need to effectively promote member awareness and knowledge regarding first mortgage programs and create an environment that nurtures member retention and satisfaction.
Essential Functions & Basic Duties
- Must meet department minimum standards.
- Provide members with a superior level of customer service.
- Take applications by phone, Encompass or off site.
- Skillfully conduct home buying seminars at off site locations.
- Visit SEG groups to conduct mortgage meetings and generate lead sources.
- Determine a member’s needs and correctly match them to the appropriate product.
- Provide assistance to members and solve all problems that may arise between application and settlement.
- Possess a complete knowledge of all application, RESPA, and closing documents and the ability to explain each one to our members.
- Present loans to First Mortgage Manager/Assistant Manager with reasons and recommendations for approval/denial.
- Concisely and accurately prepare loans for submission to processing and underwriting.
- Consistently maintain expected level of production.
- Strongly promote member awareness and knowledge regarding first mortgage products.
- Keep abreast of current economic trends and conditions.
- Cross-sell Credit Union products.
- Facilitate member retention and satisfaction by answering questions before, during, and after the loan closing.
- Obtain life of loan flood certificate.
- Contributes to the team effort by performing other duties as assigned.
- Ability to work evening and weekend hours as required with little or no prior notice.
Knowledge & Skills
- Thorough knowledge of PFCU loan policy and procedures.
- Thorough knowledge of mortgage origination system.
- Working knowledge of Symitar system.
- Thorough knowledge of Fannie Mae guidelines and conventional loan programs.
- Ability to make sound decisions within mortgage origination guidelines.
- Ability to work independently.
- Be self-motivated.
- Basic knowledge of all credit union products and services.
- Must be detail oriented.
- Ability to handle multiple priorities in a fast-paced environment.
- Ability to deliver presentations to large groups.
- Possess excellent sales and interpersonal skills.
- Knowledge of the various regulations governing mortgage loans (Reg Z, Fair Credit Reporting Act, ECOA, RESPA, and Fair Housing Act).
- Ability to analyze credit reports, Fannie Mae DU report, condo documents, budgets and by-laws
- Ability to analyze tax returns, financial statements, appraisals, title reports, and insurance policies.
- Ability to analyze debt ratios, MI, taxes, flood insurance, and escrows.
- Ability to handle conflict and resolve problems.
- Have a solid understanding of all criteria for home purchase, refinance, and debt consolidation loans.
Qualification
- Minimum high school diploma or equivalent.
- Minimum 2 years of mortgage origination experience.
- Minimum 1 year of customer service and loan processing experience.
- Employees must have at least 1 year of employment with PFCU before posting.
- Ability to work evening and weekend hours as required with little or no prior notice.
- Excellent written/oral communication skills and phone etiquette.
- PC proficiency required.
- Provide own transportation to offsite locations.
- Ability to work in fast-paced environment and meet deadlines.
- Ability to operate office equipment.
- Employee must register with the NMLS Registry as required by the S.A.F.E. Act.
Other Requirements of This Position:
- Repetitive Motions: Movements frequently and regularly required using the wrists, hands, and/or fingers.
- Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
- Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
- Average Hearing: Able to hear average or normal conversations and receive ordinary information.
- Physical Strength: Sedentary work; sitting most of the time. Ability to move equipment; ability to operate office equipment; ability to lift 25 lbs.
- Reasoning Ability: Ability to deal with a variety of variables under only limited standardization. Able to interpret various instructions.
- Mathematics Ability: Ability to perform basic math skills such as adding, subtracting, multiplying, decimals, etc.
- Language Ability: Ability to read a variety of materials such as books, magazines, and instruction manuals. Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar. Ability to communicate distinctly with appropriate pauses and emphasis, correct pronunciation, and variation in word order using present, perfect, and future tenses.
Why Work For Us...
- Retirement Plan: We offer a Pension and 401K plan to help secure our employees' future.
- Insurance Coverage: We offer a range of insurance options, including Medical, Dental, Vision, and Prescription coverage, Voluntary Life Insurance and Short and Long-term Disability Coverage.
- Financial Assistance: We offer Employee and Educational Assistance Programs and Employee Discount Programs to give our employees a little extra boost.
- Employee Amenities: All of our employees are eligible for PTO
- Community Benefits: It's not just a job – it's a community. That's why our employees also get automatic PFCU Membership and access to local volunteer opportunities.
- An Award-Winning Experience: PFCU is a proud winner of a number of awards including Best Place to Work in Philadelphia and Healthy Place to Work.
Philadelphia Federal Credit Union is a full-service financial institution with locations in Philadelphia, Montgomery and Columbia County, PA.
