Getting Started with Online Banking
Round-the-clock account access is only a few steps away.
No worries - our enhanced security protects your financial data.
We like seeing you and chatting with you. But at PFCU, we understand that there are times when you would rather skip the trip to a credit union branch and conduct financial matters online. The good news is that all PFCU members are pre-enrolled to use Online Banking. So let's get you started.
- When your account was opened online, through the mail, or at a branch location, you should have received a temporary password via mail or email.
If you did not receive the temporary password, please call 215-934-3500 or 800-832-PFCU and speak to a Member Services Representative. They will send your temporary password to you. -
First time users will log in using your new PFCU account number and temporary password.
Once you have logged in successfully, you will need to change your log-in credentials from your PFCU account number to a unique user ID. You will then be instructed to create a new password. -
Need further assistance?
An online help demo and Frequently Asked Questions are available to assist you with the process.
Enhanced Security
Our state-of-the-art security system is designed to increase your online safety and provide secure account access while preventing spoofing attempts by a look alike website.
- The enhanced security is based on guidelines drafted by the Federal Financial Institutions Examination Council's (FFIEC) for all financial institutions.
- The FFIEC has determined that the security provided by a single password may be defeated with the new technology being employed by high-tech hackers.
- We added a second layer of security called Multi-Factor or Two Factor Authentication.
- You may review the compliance guidelines.