Online Banking

Round-the-clock account access

Check balances, pay bills and more

Easily transfer funds between PFCU & external accounts

Log on from anywhere. Convenience is just a few clicks away.

Manage money whenever you have a little time in your day - or night.

Everyone's heard of bankers' hours. Our credit union hours are something else completely. With Online Banking, Philadelphia Federal Credit Union members can access their PFCU accounts 24 hours a day, from home, work or wherever you get wi-fi. Check your balances, pay bills, review transactions, make payments, and manage everyday account needs quickly so you can and move onto other things in your life.

With PFCU Online Banking, you can:

  • Get-up-to-the-minute account balances
  • Transfer funds between accounts
  • Review transactions
  • Make payments on your PFCU loans
  • Make quick payments with Bill Payer 
  • Use Mortgage Access to check your balance or make a payment on your home loan
  • Receive alerts that notify you of important account activity

Other Online Banking features

  • Use Profile Updater to view your account number and update your email address, phone number, physical and mailing addresses. 
  • With Shared Access, you can give other individuals - perhaps relatives or business colleagues - access to your credit union account. 
  • Download our free mobile app and enjoy Online Banking features on your phone or other mobile device. 
  • Teller Phone banking allows you to easily manage your PFCU accounts from home, work or elsewhere with a simple phone call. 
  • Text Banking offers instant access to your account balances, recent transactions and more by sending a simple text message.

Enhanced Security

Our state-of-the-art security system is designed to increase your online safety and provide secure account access while preventing spoofing attempts by a look alike website.

  • The enhanced security is based on guidelines drafted by the Federal Financial Institutions Examination Council's (FFIEC) for all financial institutions. 
  • The FFIEC has determined that the security provided by a single password may be defeated with the new technology being employed by high-tech hackers.
  • We added a second layer of security called Multi-Factor or Two Factor Authentication.
  • You may review the compliance guidelines. 

Frequently Asked Questions

Online Banking account access is automatically established when you open an account at Philadelphia Federal Credit Union. All you will need to get started is a password. To obtain your password, please call 215-934-3500 and speak to a Member Services Representative.

First time users will log in using your new PFCU account number and temporary password. Once you have logged in successfully, you will need to change your login credentials from your PFCU password to a unique user ID. You will then be instructed to create a new password.

The enhanced login security authenticates your computer with a one-time code sent via text, phone or email. Double-check the information you entered and click save and continue.

Existing members may change their Password by clicking on the "My Settings" link on the top right of the screen, choose the “Edit” link next to the password field and follow the instructions.

Enhanced Login Security is an added security measure PFCU has implemented to help protect our members’ accounts and information. Identity thieves are becoming more and more sophisticated about stealing information, and this is one of the ways we can confirm that you are, in fact, you when you conduct your online banking. During your first login, you will choose how you want to receive a one-time access code when we need to confirm your identity. You will be able to choose between text message, automated voice call, or authenticator app. You will also have the option to set up some questions that can be asked if you are unable to use the other options.

Speak to a Member Services Representative at 215-934-3500.

CHECK OUT OUR TECH

Online Banking is just one good way to access your accounts without visiting a PFCU branch. You can also quickly connect with us through our Mobile, Text and Phone Banking services.

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Philadelphia Federal Credit Union is a full-service financial institution with locations in Philadelphia, Montgomery and Columbia County, PA.