Universal Branch Associate

Position Title: Universal Branch Associate
Job Type: Full-Time
Classification: Non-Exempt
Salary: Starting at $20.15 per hour  *based on experience
$2.00 differential pay is applied to Saturday hours

Our growing credit union is searching for a detail-oriented team member to provide exceptional service to our members. This includes providing prompt, efficient and courteous service while processing transactions, answering questions and cross servicing.

What You'll Be Doing...

  • Greet members and guests to the credit union in a professional manner while providing general information, resolving member inquiries and cross selling products and services.
  • Perform various member transactions including but not limited to: deposits, withdrawals, loan payments, certificate transactions, transfers, account maintenance, card requests and assistance with technological services.
  • Examine checks for endorsement, negotiability, and potential scams and fraudulence.
  • Assist members to open new accounts and advise potential members of credit union membership requirements.
  • Originate, process, sign and disburse consumer loans.
  • Support all branch sales initiatives to achieve sales goals.
  • Perform miscellaneous back office duties and other tasks as assigned.

What You'll Be Doing...

  • Greet members and guests to the credit union in a professional manner while providing general information, resolving member inquiries and cross selling products and services.
  • Perform various member transactions including but not limited to: deposits, withdrawals, loan payments, certificate transactions, transfers, account maintenance, card requests and assistance with technological services.
  • Examine checks for endorsement, negotiability, and potential scams and fraudulence.
  • Assist members to open new accounts and advise potential members of credit union membership requirements.
  • Originate, process, sign and disburse consumer loans.
  • Support all branch sales initiatives to achieve sales goals.
  • Perform miscellaneous back office duties and other tasks as assigned.

What Qualifications You'll Need...

  • Minimum high school diploma or equivalent.
  • 12 months previous exposure to handling cash and dealing with the public preferred.
  • Previous financial and/or member service experience desired.
  • PC proficiency required.
  • Strong people skills and a knack for problem solving.
  • Ability to travel within regional branch network as needed.

What Qualifications You'll Need...

  • Minimum high school diploma or equivalent.
  • 12 months previous exposure to handling cash and dealing with the public preferred.
  • Previous financial and/or member service experience desired.
  • PC proficiency required.
  • Strong people skills and a knack for problem solving.
  • Ability to travel within regional branch network as needed.

Why Work For Us...

  • Retirement Plan: We offer a Pension and 401K plan to help secure our employees' future.
  • Insurance Coverage: We offer a range of insurance options, including Medical, Dental, Vision, and Prescription coverage, Voluntary Life Insurance and Short and Long-term Disability Coverage.
  • Financial Assistance: We offer Employee and Educational Assistance Programs and Employee Discount Programs to give our employees a little extra boost.
  • Employee Amenities: All of our employees are eligible for PTO
  • Community Benefits: It's not just a job – it's a community. That's why our employees also get automatic PFCU Membership and access to local volunteer opportunities.
  • An Award-Winning Experience: PFCU is a proud winner of a number of awards including Best Place to Work in Philadelphia and Healthy Place to Work.

Why Work For Us...

  • Retirement Plan: We offer a Pension and 401K plan to help secure our employees' future.
  • Insurance Coverage: We offer a range of insurance options, including Medical, Dental, Vision, and Prescription coverage, Voluntary Life Insurance and Short and Long-term Disability Coverage.
  • Financial Assistance: We offer Employee and Educational Assistance Programs and Employee Discount Programs to give our employees a little extra boost.
  • Employee Amenities: All of our employees are eligible for PTO
  • Community Benefits: It's not just a job – it's a community. That's why our employees also get automatic PFCU Membership and access to local volunteer opportunities.
  • An Award-Winning Experience: PFCU is a proud winner of a number of awards including Best Place to Work in Philadelphia and Healthy Place to Work.
GET STARTED

Apply today by filling out our online application. 

Philadelphia Federal Credit Union is a full-service financial institution with locations in Philadelphia, Montgomery and Columbia County, PA.