The PFCU Difference

Learn about our mission

Access our newsletter and Annual Reports

See who's on our Board of Directors

We’re not here for our profit. We’re here for yours.

Since the beginning, that philosophy has paid off for our many members.

It is our fundamental belief - and the pride of PFCU - that our members and employees are the real owners of this institution. That’s why we work so hard to help them achieve their financial goals and improve their lives. And, why we reinvest all our profits back to improve our services, reduce fees, and keep rates competitive.

We believe in helping people. Pure and simple. And that might seem like a radical idea, but trust us - it isn’t. It’s just a good one.

  • PFCU does not issue stock or pay dividends to outside shareholders
  • All earnings are returned to members in the form of lower loan rates, higher dividend rates, fewer fees, free financial education and community activities
  • Members get to vote for our all-volunteer Board of Directors

PFCU’S Mission and History

Philadelphia Federal Credit Union was founded in 1951, originally to serve the financial needs of Philadelphia municipal employees. Today, with more than 120,000 members and assets exceeding $1.7 billion, we are among the top 10 credit unions in the area. We serve the owners, employees and directors of more than 400 organizations throughout Pennsylvania, New Jersey and Delaware.

Our mission is to provide for the financial well-being of our membership through a unique combination of professional and personal service. As a member-owned institution, we invest daily in building one-on-one relationships with our membership community through uncompromising service, convenience and a complete offering of competitive financial products and services.

Since our very first day, we've helped ordinary Philadelphians achieve their goals. We've helped them open businesses, and educate their kids. We've helped teach them about how to handle their money better, and how to save for the future. And it remains our continued ambition to become the leading credit union in the Delaware Valley, in recognition of our commitment to their ownership and as stewards of their financial independence.

Our Board of Directors

As a not-for-profit financial institution, Philadelphia Federal Credit Union isn't run by shareholders looking for a big payday. Instead, we have an all volunteer Board that sets policies that benefit our members and then provides oversight to ensure that they're being carried out. The Board is elected from our membership and includes community and business leaders with a diverse range of skills.

  • Bernard Lester, Chairman
  • Paulette Chambers, Vice Chairman
  • Joseph F. McHugh Jr., Treasurer
  • Elizabeth Sees, Secretary
  • Carolyn Daley Brady, Member
  • Bridget Tierney Brown, Member
  • Vincent Colaberdino, Member
  • Shawn Hagerty, Member
  • Kathleen Meyer, Member
  • Michele Willmunder, Member
  • Charles Zacney, Member
  • Michael J. McAllister Esq., Emeritus
  • Elouise Thomas, Emeritus

Kimberlee J.

"I have been with PFCU for over 34 years as long as I have worked for Temple University. The process keeps getting easier and easier."

Alyssa R.

"Any questions I had they always found a solution and knew just what to say. Member service is immaculate. Very nice and respectful. Useful information and always willing to help."

Kellie C.

"The speed of service is top notch. I've never been on hold longer than two minutes. The representatives are always pleasant, knowledgeable and helpful. I'm very pleased with my credit union!"

Wanda F.

"A bank is not a place of entertainment but usually strictly business. This credit union has real people in it that understand what your day may have been like, so they take time to see what you need. If you’ve sat too long or things were made to be a bit complicated, they’ll talk you through it until you get it. They realize what it’s like being on the other side of the counter. So, just as you would with your child, your mom, your friend or your boss, they meet you where you are and strive to get you where you want to be…a satisfied human being."

Jennell M.

"PFCU is a very reliable credit union. My family and my kids also have accounts with PFCU. The center city location is like family. I always go there for all my transactions. I like going there because my doctor's office is nearby. I just love PFCU and how they protect money as well. It's a very good credit union."

Anita M.

"Upon arrival inside of the credit union, there were two tellers at their windows assisting other patrons and no one in line. As I stood waiting to be helped, the young lady that was working in another area came over and opened up a window to assist me. I was the only person in line and was surprised that she stopped what she was doing to assist me. Also, I was purchasing a cashier’s check and I wrote the person's name incorrectly on the slip. Rather than getting upset with me, she continued my transaction professionally and with a smile; all while I was apologizing profusely for my mistake. Her behavior totally put me at ease as I had never purchased a cashier’s check before, so I was very nervous. Afterwards she thanked me for coming and told me to have a nice rest of my day."

Michele S.

"The gentleman that waited on me was very polite. He made sure to address me by name and I was extremely satisfied with his service. I have worked in banking and finance for more than 35 years and I can tell you especially in these times, customer service is more of a lost art as opposed to an excellent opportunity to build a lasting relationship for many generations to come. Many of our families would choose to use the credit union for our coming of age accounts (teenagers) when we would get our own savings account with a passbook to make weekly deposits. Does that even exist anymore?"

Janie C.

"I am a mere mortal. I have two dimes and a nickel, and I bank old school. I have never had a bad experience when banking at PFCU. You have the best tellers of any bank. They are easy to talk to and have answered every money question I had and steered me in the right direction."

Andrew G.

"I always received amazing customer service when I have to call or go into a branch about my account. All the team members that I have ever had the chance to speak with were all highly knowledgeable and patient."

Brigitte M.

"The level of professionalism of customer service was impeccable I was given a level of importance that made me feel like I just opened a high yielding account well worth over a million dollars. I was shown every kindness and the banking personnel was very knowledgeable and explained everything about the two accounts I opened down to the smallest of details to insure I understood the expectations of the relationship between me, a member and that of PFCU. which made me feel I had chosen wisely when opening my account. So if someone is looking for a bank they can trust and feel their money is secure, then I highly recommend choosing PFCU for your banking needs."

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Philadelphia Federal Credit Union is a full-service financial institution with locations in Philadelphia, Montgomery and Columbia County, PA.