Getting Started with Teller Net

Enhanced Login Security

Our state-of-the-art security system is designed to increase your online safety and provide secure account access while preventing spoofing attempts by a look alike website.

All PFCU members are pre-enrolled to use Teller Net, so you can get started quickly. Please follow these simple steps:

  1. When your account was opened online, through the mail, or at a branch location, you should have received a temporary password via mail or email. If you did not receive the temporary password, please call 215-934-3500 or 800-832-PFCU (outside the metropolitan area) and speak to a Member Services Representative. They will send your temporary password to you.
  2. First time users will log in using your new PFCU account number and temporary password. Once you have logged in successfully, you will need to change your log-in credentials from your PFCU account number to a unique user ID. You will then be instructed to create a new password.

An online help demo of Teller Net and Frequently Asked Questions are available to assist you with the process.

The enhanced security is based on guidelines drafted by the Federal Financial Institutions Examination Council's (FFIEC) for all financial institutions. The term used most often to describe this type of enhanced security is Multi-Factor or Two Factor Authentication. The FFIEC has determined that the security provided by a single password may be defeated with the new technology being employed by high-tech hackers of today. You may review the compliance guidelines (requires free Adobe Reader to view & print).

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