Pay a Person FAQs
WHAT IS PAY A PERSON?
Pay a Person is a free service that allows you to pay anyone in the United States with a bank account. All you need is their email address or mobile phone number to get started.
HOW DO I START USING THE PAY A PERSON SERVICE?
Log in to Teller Net, hover over “Move Money,” select “Pay a Person,” or log in to the mobile app, tap “More” and then select “Pay a Person” from the “eServices” menu and follow the prompts.
DOES THE RECIPIENT NEED TO HAVE A PFCU ACCOUNT?
No! They just need to have a U.S. bank account and an email address or mobile phone number.
WILL ANY FEES BE CHARGED FOR USING THIS SERVICE?
No, there are no fees associated with Pay a Person.
WHAT ARE THE PAY A PERSON TRANSFER LIMITS?
| Existing Members |
New Members (within first six months) |
| Minimum |
$1 |
Minimum |
$1 |
| Maximum |
$2,000 |
Maximum |
$1,000 |
| Daily limit |
$2,000 |
Daily limit |
$1,000
|
| Weekly limit |
$4,000 |
Weekly limit |
$2,000 |
| Monthly limit |
$5,000 |
Monthly limit |
$2,500 |
HOW DO SECURITY QUESTIONS WORK WITH PAY A PERSON?
When using Pay a Person, you will set up a security question and answer for your recipient to answer the first time you perform a transaction together. The answer to the security question is space sensitive. For example, if you write "NewYork" without spaces and the recipient writes "New York" with spaces, the security question would be invalid. A limited number of attempts are available before the transaction is cancelled automatically—so be sure to communicate directly with your intended recipient.
HOW WILL PFCU PAY A PERSON TRANSACTIONS POST TO MY ACCOUNT?
Payments scheduled in PFCU's Pay a Person will be shown as a deposit or withdrawal from your account via ACH. ACH Withdrawals will show an ID number with the description of "PERSON/PAY."
CAN I SET RECURRING TRANSFERS?
Yes, you can set up a one time or recurring transfer.
WHAT OPTIONS ARE AVAILABLE TO THE RECIPIENT TO RECEIVE THE MONEY?
The recipient can choose to have the funds delivered in two ways:
- 1. Via bank account and routing number
- 2. In real-time using a debit card.
Once your payment has been sent, the recipient will receive either an email or text message with instructions on how to accept the money. If the recipient chooses to enter their bank account and routing numbers to receive the payment, they will be paid within two business days. If the recipient chooses a real-time payment, they will enter their debit card information.
WHICH PFCU ACCOUNTS CAN BE USED FOR PAY A PERSON?
Checking and Savings accounts can be accessed.
HOW DO I CHANGE MY DEFAULT FUNDING ACCOUNT?
On the Pay a Person page, click the three dots in the corner and then Settings. Select the current default funding account, which will expand and give you the option to select another eligible account. Only Checking and Savings accounts can be selected.
HOW DOES THE RECIPIENT CHANGE THE PAYMENT DELIVERY METHOD TO RECEIVE THEIR FUNDS?
When you send a payment to someone for the first time, the recipient will choose whether they want to receive their payment via Debit Card or Bank Account. This will become the default for future payments. The next time you send this recipient a payment, an option will appear that says “Change Delivery Method,” when they click the link to receive their funds. At that point, they can select either “Debit Card” or “Bank Account” and change their delivery method for future payments.