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Teller (Part-Time) at Multiple Locations


Position Title: Teller
Department: Member Services
Reports To: Branch Manager
Classification: Non-Exempt
Salary: $13.00 - $15.00

POSITION PURPOSE

You should consider this description the foundation of your job, not its boundaries. You should expect to participate in activities not described here, which enhance the quality of service to the member. Your success will be greatly enhanced by adopting a learning attitude and a willingness to take on additional responsibilities.

As a member of this team, your primary responsibility is to serve and satisfy the credit union members. This includes whether your job involves dealing with members directly or providing service to someone who does. You will provide prompt, efficient and courteous service to members while processing transactions, answering questions and cross servicing.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

  • Greet members and guests to the credit union in a professional and courteous manner while providing general information and cross selling products and services.
  • Assist members to open new accounts and advise potential members of credit union membership requirements.
  • Comply with the credit unions check hold policy (Reg. CC).
  • Perform various member transactions including but not limited to: deposits, withdrawals, loan payments, certificate transactions, advances from loans, transfers, account maintenance, and plastic requests.
  • Process mail payments and express deposits as needed.
  • Examine checks for endorsement, negotiability, and potential scams and fraudulence.
  • Meet and maintain credit union service standards for the position.
  • Support all branch sales initiative to achieve sales goals.
  • Balance teller drawer daily in allotted 30minute time limit and adhere to the over and short policy.
  • Comply with all REG’s, and complete the forms needed for various transactions as required by the Bank Secrecy Act, Suspicious Activity Report (SAR), Federal Government and/or credit union policy, etc.
  • Assure availability of adequate supplies and proper maintenance of work area and equipment.
  • Process drive-up transactions and educate members on technological services.
  • Must be available to travel from branch to branch as needed.
  • Operate a satellite office in accordance with policy and procedures.
  • Maintain member confidence and protect credit union operations by keeping information confidential.
  • Perform miscellaneous back office duties to include, but not limited to, ATM settlement, daily cash letter, branch reconcilement, and daily settlement of money orders.
  • Comply with all credit union policies and procedures.
  • Responsible for knowledge of the latest credit union policies and procedures.
  • Complete periodic training/certification for, but not limited to, Bank Secrecy Act (BSA).
  • Other duties as assigned.
  • Basic knowledge of all PFCU products and services
  • Thorough knowledge of Symitar system
  • Working knowledge of the loan and Visa card system
  • PC proficiency required
  • Excellent written and oral communication skills
  • Must be detailed oriented
  • Ability to work in a fast-paced environment

QUALIFICATIONS

  • A minimum of 12 months previous exposure to handling cash and dealing with the public, preferably in a financial institution.
  • Excellent verbal and written communication skills.
  • Must have working knowledge of all credit union products, services, system programs, and equipment.
  • Ability and desire to work in a fast-paced environment.
  • Minimum high school diploma or equivalent.
  • Previous financial and/or member service experience desired.
  • Ability to lift 25 pounds.
  • Ability to operate office equipment.

EDUCATION

  • Minimum high school diploma or the equivalence.

Apply

Take a look at the openings to the left. Email or fax your Resume to us with the information found below.

Email:
hr@pfcu.com