PHONE: 215-934-3500 or 800-832-PFCU

ABA Routing # 236084298

Beware of Fraudsters

Unfortunately, scammers thrive in times of crisis. Remember that PFCU will never contact you to ask for confidential information such as Social Security numbers, account numbers, passwords or other secure information.

PFCU asks members to be on the lookout for suspicious calls, texts and emails, including:

  • Emails that appear to be from organizations such as the CDC (Centers for Disease Control and Prevention) or the WHO (World Health Organization). The scammers have crafted emails that appear to come from these sources, but they actually contain malicious phishing links or dangerous attachments.
  • Emails that ask for charitable donations for studies, doctors, or victims that have been affected by COVID-19. Scammers often create fake charity emails after global phenomena occur, like natural disasters or health scares.
  • Emails that claim to have a “new” or “updated” list of cases of COVID-19 in your area. These emails could contain dangerous links and information designed to scare you into clicking on the link.

If you believe you’re being targeted by a fraudster, take the following precautions:

  • Never click on links or download attachments from an email you don't recognize or weren't expecting.
  • If you receive a suspicious email that appears to come from an official organization such as the WHO or CDC, report the email to the official organization through their website.
  • If you want to make a charitable donation, go to the charity's website of your choice to submit your payment. Do NOT click on any links in emails or other messages.

If you are unsure about whether a call or email that you received is legitimate, contact us at 215-934-3500 or 800-832-PFCU.

Visit our Security Resources page for more cyber-safety tips.


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Refer your Friends
National Association of Federal Credit Unions 
PFCU is a proud member of the National Association of Federal Credit Unions
National Credit Union Administration 
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
Excess Share Insurance Corporation 
Additional insurance of up to $250,000 on your savings accounts is provided by Excess Share Insurance Corporation, a licensed insurance company.
Equal Housing Lender 
We do Business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.

We provide links to external websites for your convenience. Philadelphia Federal Credit Union does not endorse and is not responsible for their content, links, privacy or securities policies.

Please note that the amount of money contained in your investment accounts are considered non-deposit products and therefore, are not NCUA insured, not credit union guaranteed, may lose value, are not guaranteed by any government agency. Since they are not a deposit of the Philadelphia Federal Credit Union, investment accounts do not qualify for Excess Share Insurance (ESI). Securities, Financial Planning and Insurance products are offered through LPL Financial, and its affiliates, Member FINRA, SIPC. LPL Financial and Philadelphia Federal Credit Union are independent entities.