ABA Routing and Transit Number # 236084298
Rewards are cash back incentives for shopping at various merchants. The Purchase Rewards Program lets you earn rewards by using your PFCU Check Card to purchase merchandise and services. The program is available to all PFCU Check Cardholders. Through this program, you will receive targeted offers to receive rewards on purchases based on you shop. As a cardholder, there is no limit to the rewards you can earn. So, the more you use your PFCU Check Card, the more offers you can receive, and the more rewards you can earn.
PFCU Check Cardholders are automatically enrolled in this rewards program.
Yes, this program is free. There is no cost associated with this program, making it easy for cardholders to earn rewards.
You can find offers on the Teller Net home page under transactions in the transaction history, or in the “rewards” section in the upper-right hand section of the page. The rewards summary page contains all offers you have received, those you have redeemed, and the specifics for each offer including the offer expiration dates. New offers will be labeled as “New Offers” until you click to activate them. Once clicked, the reward is loaded onto your PFCU Check Card. All offers can be viewed by visiting the rewards summary page.
There are two types of offers:
The system tracks spending habits and will periodically offer various rewards to many different merchants. This rewards program is based on how you currently shop, so the offers you receive are relevant to you. The more you use your PFCU Check Card, the more chances you have to receive offers. To earn rewards, simply click on an offer to see the details; this automatically loads the offer onto your PFCU Check Card. Then shop at the specified retailer and pay using your PFCU Check Card to earn the reward. Note that a general, unstated condition is that the consumer must always use your PFCU Check Card tied to the reward.
Offers typically include:
Simply shop at the specified retailer and pay using your PFCU Check Card to earn the reward. Each offer has different details regarding when and where to shop and how much you need to spend. Offers that require an online purchase are clearly specified and may include a redemption code. Nothing happens differently at the point of sale. There are two ways to participate in offers; an offer will specify one or both:
You will see a deposit for the reward you earned deposited into your account. See #14, for more information on getting the reward.
If you seldom use your PFCU Check Card, you may not receive any offers until you begin using your card more often. The more you use your PFCU Check Card, the more chances you will have to receive relevant offers.
You do not earn cash back unless the reward is activated first.
You may not be receiving any offers because you accidentally opted out of the program. If you cannot access the rewards summary page or don’t see the “rewards” section in the upper right-hand section of the Teller Net home page, you are not enrolled in the rewards program. You can re-enroll online by clicking on "start receiving offers again."
You will not receive the reward if you don’t use your PFCU Check Card, because the system needs the purchase to be made with your card in order to track the purchase and reward.
It is a good rule of thumb to save any receipts for merchandise.
Each offer received through the rewards program is based on how a member currently shops, so the offers they receive are relevant to them. Since everyone’s transaction history is different, there is no specific way to get someone else’s offer other than to have the same transactional history as that cardholder.
Offers are coordinated from regional and national vendors that customers are likely to use and over time from local vendors that agree to participate in the Purchase Rewards program.
A merchant must have a relationship with the program in order for you to see rewards from that merchant.
No. The member’s personal information is not shared with retailers. In fact, no personal information leaves PFCU.
Expired offers can be accessed through a link at the bottom of the rewards summary page. The expired offers page shows your expired offers in the last 90 days and excludes any offers that you have redeemed. If you activate a reward, but fail to use it or it expires before you make the purchase, you would lose the reward.
The qualifying purchases made in one month will be applied to the linked PFCU Check Card account at the end of the following month. So, if you make a qualifying purchase in April, the amount will be deposited in your account at the end of May.
Yes, business accounts are eligible for Purchase Rewards.
Offers are matched on an account level, based on the purchases made with the PFCU Check Card for that account. If you make different purchases with different accounts, you will see different offers in those accounts. You must use the PFCU Check Card connected to that account to redeem the offers for that account. Offers and rewards are based on the account; if a primary and joint have different card numbers on the same account number, they will only see one set of offers/rewards, as the cards fall under the same account number.
The system recognizes the account number attached to the card. If you lose your card, you will still have access to the rewards and cash back.
Rewards earned prior to opting out will be credited to your account.
At this time there is no way to remove a specific offer from the “Click” column on the Rewards Summary page. All unused rewards offers will eventually drop off the page when they expire.
You have the ability to re-enroll yourself back into the program by completing the following steps:
Typically, you do not need a coupon or code to redeem an offer. Each offer has different specifications regarding when and where you shop and how much you need to spend. Offers that require an online purchase are clearly specified and may include a redemption code. It is important that you read the offer details to determine how to redeem each offer.
Each offer has an offer period that was set by the merchant. You must redeem offers before the expiration date. The expiration date can be found in the offer details section of the offer on Teller Net.
Cardlytics is the third party that administers the Purchase Rewards program. Your Cardlytics account number is located in the bottom left corner of the Reward Summary page. This is the “Surrogate ID” number used to keep your private information inside the credit union.
Members should call the Contact Center with Purchase Rewards Questions.
The most common question is, “I did not get my reward. Why?” Verify the below items first:
Yes, you will keep any rewards earned.
No, there is no limit on the amount of cash back you can earn.
No, you do not have to pay any taxes on your rewards. These rewards are similar to other coupons, except they are redeemed more easily by using your PFCU Check Card.
215-934-3500 or 800-832-PFCU (outside the metropolitan area)
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